Heather Campbell to speak on “Confidence – magic ingredient or misleading illusion?” 20 April 2016 in Glasgow Fully booked
17:30 to 20:00

BCSWomen Scotland and Scotland Women in Technology invite you to join them on April 20th in Glasgow, where Heather Campbell, Managing Director at CommsMasters, will explore the magic, the myths and the evidence of what really matters when it comes to confidence.

Title – Confidence – magic ingredient or misleading illusion?
Date/Time – Wednesday 20th April, 5.30pm for a 6pm start, finishing at approximately 8pm
Location – JP Morgan, Alhambra House, 45 Waterloo Street, Glasgow, G2 6HS
Parking – There is no on-site parking but there are several car parks in the vicinity. Glasgow Central Station is a 5-minute walk away.
Price – Free
This event is fully booked and there is a large waiting list.

How do you define confidence? We seek it, we build it, we lose it, we even give it to others – and yet we find it really hard to define it.
Here are just some of the key questions Heather will answer:
Is the person sitting next to you more confident than you are, how would you know and does it matter anyway?
What behaviours will lead others to believe that you are confident?
When does confidence tip into arrogance?
Men or women – who is more confident?
What are the five different types of confidence and how can you make sure you’ve got access to at least one of these when you need it most?

Oh, and bring along your answer to that first question – how do you define confidence? We’ll have some fun exploring just how different our perspectives on this desirable characteristic can actually be.

BCSWomen and Scotland Women in Technology would like to thank IBM and JP Morgan who have kindly sponsored this event so that it can be free of charge to attendees.

Refreshments will be provided, with opportunity to network before 6pm, and after the formal proceedings close at approximately 7.30pm.

Speaker’s Bio: Heather Campbell | Managing Director, CommsMasters

Heather’s background in psychology combined with over 20 years of executive-level experience across a range of industries have shown her that individuals, teams and organisations can be significantly more successful simply by changing the way they interact. Her passion for helping businesses and their people access this unrealised potential led to her establish CommsMasters in 2002.

Heather’s particular skill lies in helping individuals and teams communicate honestly and constructively so that they perform more effectively. She provides high-impact, results-focussed consultancy, facilitation and coaching in the areas of self-awareness, leadership dialogue, conflict management and organisation-wide communication.

With a first degree in Social Sciences, Heather also holds an MBA and an MA in Management, Learning and Leadership from Lancaster University. She is a Fellow of the Chartered Institute of Personnel and Development and an Associate Tutor at Cranfield University’s Centre for Customised Executive Development.


At CommsMasters, our mission is to develop conversation and communication strategies and tools that busy leaders and business professionals can implement easily – and sustain long-term. Our research shows that poor communication is one of the biggest costs in organisations today – and is one that is avoidable.

Communication drives culture, performance and engagement, and is at the heart of successful leadership. We offer consultancy, training and coaching that enables organisations, teams and individuals to communicate well, whether one-to-one, one-to-few or one-to-many.